Code of Conduct

The Policy Statement 

Ctl Eurocollege is committed to providing a safe environment for all its staff and students free from discrimination on any ground and from harassment including sexual harassment. 

The aim of the codes is to establish a common understanding of the standards of behaviour expected from all employees and students.

The Code places an obligation on all to take responsibility for their conduct and behave cooperatively to establish consultative and collaborative workplaces where people are treated with respect.

Code of Conduct

The employee signs the Code of Conduct form and the contract of employment. The code is signed once and is valid until the employment contract expires. The Code is automatically renewed with the renewal of contract.

 

 

Strict observance of the Code is fundamental to the proper functioning and reputation of the College.

 

 

The code consists of the following:Always act with fairness, honesty and integrity. Respect the opinion of others and treat all with equality and dignity without regard to gender, race, colour and creed, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

 

 

Promote the mission and objectives of the College when dealing with the students’ other colleagues or other associates.

 

 

Provide a positive and constructive service to the people you are dealing with.

 

 

Comply with both the letter and the spirit of any training or orientation provided to you by the College.

 

 

Adhere to the policies and procedures of the College and support the decisions and directions of the Administration.

 

 

Dress decently and follow the dress code. Basic elements for appropriate and professional business attire include clothing that is in neat and clean condition. Basic guidelines for appropriate workplace dress do not include short pants, tank tops for men, low-cut blouses or sweaters, or any extreme style or fashion in dress and footwear.

 

 

Observe the personal hygiene rules. Always keep common areas clean after use.

 

 

Be punctual. Observe the time schedule provided to you through the contract of employment.

 

 

Show respect to your superiors, colleagues and students.

 

 

Follow the procedures to facilitate the effective resolution of problems. Follow the procedures when taking decisions or actions. Ensure that you do not exceed the authority of your position.

 

 

If a conflict of interest arises between the personal interests of an employee and the interests of the College, the employee must hand in his/her resignation immediately.

 

 

Respect and maintain the confidentiality of information gained as employee, including, but not limited to, all computer software and files of the College.

 

 

Respect and maintain all business documents, records and printouts while working at the College.

 

 

Respect and maintain all business documents, records and printouts even if the contract of employment is not renewed.

 

 

Respect and maintain the confidentiality of individual personal information provided to you by students or other colleagues.

 

 

Do not delete and/or copy any data/information and/or business documents kept on the College’s PCs and/or server and/or laptops accessible to you.

 

 

Do not use your professional email account provided to you by the College for personal use.

 

 

Do not use any portable devices provided to you by the College for personal use.

 

 

Personal / Sexual harassment, comment, gesture or contact that one would find to be unwanted or unwelcome by any individual is considered unacceptable in any case.

Code of Conduct to Prevent Harassment or Sexual Harassment

Ctl Eurocollege is committed to providing a safe environment for all its staff and students free from discrimination on any ground and from harassment including sexual harassment.

 

 

Ctl Eurocollge will operate a zero tolerance policy for any form of sexual harassment in the workplace, treat all incidents seriously and promptly investigate all allegations of sexual harassment. Any person found to have sexually harassed or harassed in any other way another will face disciplinary action, up to and including dismissal from employment or expulsion.

 

 

All complaints of harassment and sexual harassment will be taken seriously and treated with respect and in confidence. No one will be victimised for making such a complaint.

Harassment is unwanted conduct related to a relevant protected characteristic that has the purpose or effect of violating a person’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that person. The unwanted conduct can be physical, verbal or non-verbal.

Sexual harassment is unwelcome conduct of a sexual nature which makes a person feel offended, humiliated and/or intimidated. It includes situations where a person is asked to engage in sexual activity as a condition of that person’s employment, as well as situations which create an environment which is hostile, intimidating or humiliating for the recipient.
Sexual harassment can involve one or more incidents and actions constituting harassment may be physical, verbal and non-verbal. Examples of conduct or behaviour which constitute sexual harassment include, but are not limited to:

Unwelcome physical contact including patting, pinching, stroking, kissing, hugging, fondling, or inappropriate touching
Physical violence, including sexual assault
The use of job-related threats or rewards to solicit sexual favours

Comments on appearance, age, private life, etc.
Sexual comments, stories and jokes
Sexual advances
Repeated and unwanted social invitations for dates or physical intimacy
Insults based on the sex of the individual
Condescending or paternalistic remarks
Sending sexually explicit messages (by phone or by email)

Display of sexually explicit or suggestive material
Sexually-suggestive gestures
Whistling
Leering

 

 

Anyone can be a victim of harassment, regardless of their sex and of the sex of the harasser. Ctl Eurocollege recognises that any form of harassment may also occur between people of the same sex.

 

 

What matters is that the sexual conduct is unwanted and unwelcome by the person against whom the conduct is directed.
Anyone who sexually harasses or harasses in any other form another will be reprimanded in accordance with this internal policy.

 

 

All types of harassment is prohibited whether it takes place within the Institution’s premises or outside, including at social events, recreational activities, business trips, training sessions, conferences, visits sponsored by Ctl Eurocollege.

Anyone who is subject to any form of harassment should, if possible, inform the alleged harasser that the conduct is unwanted and unwelcome.

 

 

The victim can approach the designated persons responsible for receiving complaints of any form of harassment. The designated persons are:

 

 

  • The Quality Assurance Officer

  • The Academic Dean

  • The Student Counselor

 

 

When the designated person receives a complaint of any form of harassment, he/she will:

 

  • immediately record the dates, times and facts of the incident(s)

  • ascertain the views of the victim as to what outcome he/she wants

  • ensure that the victim understands the procedures for dealing with the complaint
    discuss and agree the next steps:

    • either informal or formal complaint, on the understanding that choosing to resolve the matter informally does not preclude the victim from pursuing a formal complaint if he/she is not satisfied with the outcome
      keep a confidential record of all discussions
      respect the choice of the victim
      ensure that the victim knows that they can lodge the complaint outside of the Institution
      follow the relevant legal framework
      request the Disciplinary Committee to meet in case of a formal complaint

 

 

Throughout the complaint procedure, a victim is entitled to be helped by a counsellor or a person he/she wants to be accompanied within the Institution. Ctl Eurocollege nominated a clinical psychologist to assist victims of sexual or any other form of harassment. Ctl Eurocollege recognises that because harassment often occurs in unequal relationships, victims often feel that they cannot come forward. Ctl Eurocollege understands the need to support victims in making complaints.

If the victim wishes to deal with the matter informally, the designated person will:

 

  • give an opportunity to the alleged harasser to respond to the complaint

  • ensure that the alleged harasser understands the complaints mechanism

  • facilitate discussion between both parties to achieve an informal resolution which is acceptable to the complainant, or refer the matter to a designated mediator within the Institution to resolve the matter
    ensure that a confidential record is kept of what happens

  • follow up after the outcome of the complaints mechanism to ensure that the behaviour has stopped
    ensure that the above is done speedily and within two (2) days of the complaint being made.

If the victim wants to make a formal complaint or if the informal complaint mechanism has not led to a satisfactory outcome for the victim, the formal complaint mechanism should be used to resolve the matter.

 

 

The designated person who initially received the complaint will refer the matter to the Disciplinary Committee.

 

 

The person(s) carrying out the investigation will:

  • interview the victim and the alleged harasser separately

  • interview other relevant third parties separately
    decide whether or not the incident(s) of harassment took place

  • produce a report detailing the investigations, findings and any recommendations

  • if the harassment took place, decide what the appropriate remedy for the victim is, in consultation with the victim

  • follow up to ensure that the recommendations are implemented, that the behaviour has stopped and that the victim is satisfied with the outcome

  • if it cannot determine that the harassment took place, he/she may still make recommendations

  • keep a record of all actions taken

  • ensure that the all records concerning the matter are kept confidential

  • ensure that the process is done as quickly as possible and in any event within ten 10 days of the complaint being made .

A person who has been subject to harassment of any form can also make a complaint outside of the Institution through the police.

Anyone who has been found to have harassed or sexually harassed another person under the terms of this policy is liable to any of the following penalties:

 

  • Verbal warning

  • Maximum two (2) written warnings

  • Dismissal

 

 

In case of student harasser
Penalties imposed may be:

  • Exclusion from activities

  • Exclusion from using facilities

  • Reduction of grade

  • Expulsion for a period of time

  • Permanent expulsion from College

 

 

The nature of the sanctions will depend on the gravity and extent of the harassment. Suitable deterrent sanctions will be applied to ensure that incidents of sexual harassment are not treated as trivial. Certain serious cases, including physical violence, will result in the immediate dismissal of the harasser.

Ctl Eurocollege ensures that this policy is widely disseminated to all relevant persons. It will be included in the staff and students handbook. All new employees must be trained on the content of this policy as part of their induction into the company.

 

 

Every year, Ctl Eurocollege will require all employees to attend a refresher training course on the content of this policy.

 

 

It is the responsibility of the College to ensure that all employees and students are aware of the policy.

Ctl Eurocollege recognises the importance of monitoring this harassment policy and will ensure that it anonymously collects statistics and data as to how it is used and whether or not it is effective.

 

 

Those responsible for dealing with any form of harassment cases will report on compliance with this policy, including the number of incidents, how they were dealt with, and any recommendations made. This will be done on a yearly basis. As a result of this report, the company will evaluate the effectiveness of this policy and make any changes needed.